Shipping is free for our furry friends!

Terms of service

Updated at 2023-04-26

By accessing and placing an order with, you confirm that you agree to and are bound by the terms of service contained in the Terms and Conditions described below. These terms apply to the entire website and to any email or other type of communication between you and

In no event shall team be liable for any direct, indirect, special, incidental or consequential damages, including but not limited to loss of data or profits, arising out of the use or inability to use material from this site, even if team or an authorized representative has been advised of the possibility of such damages. If use of the material on this site results in the need for servicing, repair or correction of the equipment or data, you assume all costs thereof. will not be responsible for any results that may arise from the use of our resources. We reserve the right to change prices and revise the resource usage policy at any time.

License grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the Website strictly in accordance with the terms of this Agreement.

These terms and conditions constitute a contract between you and (referred to in these terms and conditions as "", "we", "us" or "our"), the provider of the website and the services accessible from the site. web (which are collectively referred to in these terms and conditions as the "service").

You agree to be bound by these Terms and Conditions. If you do not agree to these terms and conditions, please do not use the service. In these Terms and Conditions, the term "you" refers to both you as an individual and the entity you represent. If you breach any of these terms, we reserve the right to cancel your account or block access to your account without notice.


For these general conditions:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your preferred language or login information.
  • Company: when this policy mentions "Company", "we", "us" or "our", it refers to COM'MUNICATE SAS, (10 rue de Penthièvre, 75008 Paris) which is responsible for your information within the framework of these Terms and Conditions.
  • Country: where or the owners/founders of are based, in this case France.
  • Device: any device connected to the Internet such as a phone, tablet, computer or any other device that can be used to visit and use the Services.
  • Service: means the service provided by as described in the relative conditions (if available) and on this platform.
  • Third Party Service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you.
  • Site web :" site web.
  • You: a person or entity that is registered with to use the Services.


  • You agree not to, and you will not allow others to:
  • License, sell, rent, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Website or make the Platform available to any third party.
  • Modify, create derivative works from, disassemble, decrypt, reverse compile or reverse engineer any part of the Website.
  • Remove, alter or obscure any proprietary notices (including any copyright or trademark notices) of or its affiliates, partners, suppliers or licensors from the website.

Return and Refund Policy

Thank you for shopping on We appreciate that you enjoy buying the products we make. We also want to make sure that you will have a rewarding experience when you explore, review and purchase our products.

As with any shopping experience, terms and conditions apply to transactions made on the site. We will be as brief as our lawyers allow us. The main thing to remember is that by placing an order or making a purchase on, you agree to the terms and privacy policy of

If for any reason you are not completely satisfied with any good or service we provide, please do not hesitate to contact us and we will discuss the issues you are having with our product.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") you provide to with respect to the Website will remain the sole and exclusive property of is free to use, copy, modify, publish or redistribute the Suggestions for any purpose and in any way, without giving you any credit or compensation. be paid.

Your consent

We have updated our terms and conditions to provide you with full transparency on what is defined when you visit our site and how it is used. By using our website, creating an account or making a purchase, you agree to our terms and conditions.

Links to other websites

These Terms and Conditions only apply to the Services. The Services may contain links to other websites that are not operated or controlled by We are not responsible for the content, accuracy or opinions expressed on these websites, and we do not investigate these websites, we do not control them, and we do not verify their accuracy or reliability. completeness. Remember that when you use a link to switch services to another website, our terms and conditions are no longer in effect. Your browsing and interaction on any other website, including those linked on our Platform, is subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

Cookies uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our website, but their use is not essential. However, without these cookies, certain features such as videos may become unavailable or you may have to enter your login details each time you visit the website, as we will not be able to remember that you have previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

Changes to our terms and conditions

You acknowledge and agree that may discontinue (permanently or temporarily) provide the Service (or any feature of the Service) to you or users generally, at the sole discretion of, without notifying you in advance. You can stop using the service at any time. You do not need to specifically inform when you stop using the service. You acknowledge and agree that if disables access to your account, you may be prevented from accessing the service, your account details, or any files or other materials contained in your account.

If we decide to change our terms and conditions, we will post those changes on this page and/or update the terms and conditions modification date below.

Changes to our website reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it is connected, with or without notice and without liability to you.

Updates to our website may from time to time make improvements to the features/functionality of the Website, which may include patches, bug fixes, updates, upgrades and other changes ("Updates").

Updates may change or remove certain features and/or functionality of the website. You acknowledge that has no obligation (i) to provide updates or (ii) to continue to provide or enable particular features and/or functionality of the Website to you.

You further agree that all Updates shall (i) be considered part of the Website and (ii) subject to the terms and conditions of this Agreement.

Third party services

We may display, include or otherwise make available third party content (including data, information, applications and other products and services) or provide links to third party websites or services ("Third Party Services ").

You acknowledge and agree that is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any another aspect of these. does not assume and shall have no liability to you or any other person or entity for the Third Party Services.

Third party services and links to them are provided for your convenience only and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

Duration and termination

This Agreement will remain in effect until terminated by you or may, in its sole discretion, at any time and for any reason, suspend or terminate this Agreement with or without notice.

This Agreement will terminate immediately without notice from, if you breach any of the terms of this Agreement. You may also terminate this Agreement by deleting the Website and all copies of it from your computer.

Upon termination of this Agreement, you must cease all use of the Website and delete all copies of the Website from your computer.

Termination of this Agreement shall not limit the rights or remedies of at law or in equity if you breach (during the term of this Agreement) any of your obligations under this Agreement.

Notice of copyright infringement

If you are a copyright owner or the agent of such an owner and you believe that something on our website infringes your copyright, please contact us with the following information : (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the material claimed to be infringing; (c) your contact details, including your address, telephone number and email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) a statement that the information in the notification is accurate and that, under penalty of perjury, you are authorized to act on behalf of the copyright owner.


You agree to indemnify and hold and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your : (a) use of the website; (b) violation of this Agreement or any law or regulation; or (c) the violation of any right of a third party.

No warranty

The Website is provided to you "AS IS" and "AS AVAILABLE", with all faults and defects, without warranty of any kind. To the fullest extent permitted by applicable law,, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including any implied warranty of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties which may arise from course of dealing, performance, usage, or trade practice. Without prejudice to the foregoing, makes no warranties or representations of any kind that the website will meet your requirements, achieve the expected results, be compatible or work with any other software, system or service, will work without interruption, meet any standard of performance or reliability or be error free, or that any errors or defects can or will be corrected.

Without limiting the foregoing, nor nor any supplier of makes no representations or warranties of any kind, express or implied: (i) as to the operation or availability of the Website, or the information, content and materials or products included therein; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability or currency of any information or content provided by the website; or (iv) that the website, its servers, content or emails sent from or on behalf of are free of viruses, scripts, Trojan horses, worms, malware, time bombs or other harmful components.

Some jurisdictions do not allow the exclusion or limitation of implied warranties or the limitation of statutory rights applicable to a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Notwithstanding any damages you may suffer, the full responsibility of and its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount you actually paid for the Website.

To the maximum extent permitted by applicable law, or its suppliers shall in no event be liable for any special, incidental, indirect or consequential damages (including, but not limited to, damages for loss of profits, loss of data or other information, for interruption of activity, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the Website, Third Party Software and/or Third Party Hardware used with the Website, or otherwise in connection with any provision of this Agreement), even if or any provider has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


If any provision of this Agreement is held to be unenforceable or invalid, such provision shall be modified and construed to achieve the purposes of such provision to the fullest extent possible under applicable law, and the remaining provisions shall remain in full force and effect. vigor.

This Agreement, together with the Privacy Policy and any other legal notices issued by on the Services, constitute the entire agreement between you and regarding services. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, the invalidity of that provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of that term or any other term, and does for" failure to enforce any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATING TO THE SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ARISES. OTHERWISE, THIS CAUSE OF ACTION IS PERMANENTLY BARRED.


Except as provided in this Agreement, failure to exercise any right or require performance of any obligation under this Agreement shall not affect either party's ability to exercise such right or to require such performance at any later time, and a waiver of any subsequent breach shall not constitute a waiver of any subsequent breach.

Failure to exercise or delay in exercising by either party any right or power under this Agreement shall not constitute a waiver of such right or power. Similarly, the single or partial exercise of any right or power under this Agreement does not preclude the subsequent exercise of that right or any other right granted by this Agreement. In the event of any conflict between this Agreement and any Terms of Purchase or other applicable terms, the terms of this Agreement prevail.

Changes to this Agreement reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days notice prior to the new terms taking effect. The definition of what constitutes a material modification will be determined at our sole discretion.

By continuing to access or use our website after any revision becomes effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use

Entire Agreement

The Agreement constitutes the entire agreement between you and regarding your use of the Website and supersedes all prior and contemporaneous written or oral agreements between you and

You may be subject to additional terms that apply when you use or purchase other services from, what will provide to you at the time of use or purchase.

Updates to our Terms

We may change our services and policies, and we may need to modify these terms to accurately reflect our services and policies. Unless otherwise required by law, we will notify you (for example, through our service) before changing these terms and give you the opportunity to review them before they become effective. Then, if you continue to use the service, you will be bound by the updated terms. If you do not wish to accept these or any other updated terms, you may delete your account.

Intellectual property

The website and all of its content, features and functionality (including, but not limited to, all information, software, text, displays, images, videos and sounds , as well as their design, selection and arrangement) are the property of, its licensors or other suppliers of this material and are protected by French and international copyright, trademark, patent, trade secret and other intellectual property laws or property rights. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of www.firstpaw.euexcept as expressly provided in these terms and conditions. Any unauthorized use of the material is prohibited.

Convention d'arbitrage

This section applies to all disputes, except disputes relating to claims for judicial or equitable relief regarding the enforcement or validity of your intellectual property rights or those of "Dispute" means any dispute, action or other controversy between you and regarding the Services or this Agreement, whether in contract, warranty, tort, statute, regulation, ordinance or other legal basis or fair. The term "dispute" shall have the broadest possible meaning permitted by law.

Dispute Notice

In the event of a dispute, you or must send the other party a Notice of Dispute, which is a written statement setting out the name, address and contact details of the party filing it, the facts giving rise to the dispute and the repair requested. You should send any Dispute Notification by email to: will send any notice of dispute to you by post to your address if we have it, or otherwise to your email address. You and attempt to resolve any dispute through informal negotiations within sixty (60) days from the date the notice of dispute is sent. After sixty (60) days, you or can initiate arbitration proceedings.

Compulsory arbitration

If you and fail to resolve a Dispute through informal negotiations, any other attempts to resolve the Dispute will be submitted exclusively to binding arbitration as described in this Section. You waive the right to litigate (or participate as a party or member of a class) any litigation before a judge or jury. The dispute will be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Either party may seek an interim or preliminary injunction from any court of competent jurisdiction, if necessary to protect the rights or property of the party pending the completion of arbitration. All legal, accounting and other costs, fees and expenses incurred by the winning party will be borne by the non-winning party.

Submissions and privacy

If you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for products, services, features, technologies or new or improved promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the exclusive property of without any compensation or credit to you and its affiliates shall have no obligation with respect to such submissions or messages and may use any ideas contained in such submissions or messages for any purpose, in any medium and in perpetuity, including, but not limited to, development , the manufacture and marketing of products and services using these ideas.

Promotions may, from time to time, include contests, promotions, sweepstakes or other activities ("Promotions") that require you to submit material or information about yourself. Please note that all promotions may be governed by separate rules which may contain certain eligibility requirements, such as age and geographic restrictions. It is your responsibility to read all promotion rules to determine whether or not you are eligible to participate. If you participate in a promotion, you agree to abide by all the rules of the promotion.

Additional terms may apply to the purchase of goods or services on or through the Services, which terms are incorporated into this Agreement by this reference.

Typographical errors

In the event that a product and/or service is listed at an incorrect price or with incorrect information due to a typographical error, we have the right to refuse or cancel any order placed for the product and/or service listed at incorrect price. We have the right to refuse or cancel any such order, whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card or other payment account for the amount of the charge.


If for any reason a court of competent jurisdiction finds any provision or part of these Terms and Conditions to be unenforceable, the remaining provisions of these Terms and Conditions will remain in full force and effect. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of shall be entitled to injunctive relief or other equitable relief (without the obligation to post bond) in the event of any breach or anticipated breach by you. operates and controls the service from its offices in France. The Service is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, persons who choose to access the service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent such laws are applicable. These Terms and Conditions (which include and incorporate's Privacy Policy) constitute the entire agreement and supersede all prior agreements between you and with respect to their subject matter, and may not be changed or modified by you. Section headings used in this Agreement are for convenience only and have no legal value.

Disclaimer is not responsible for content, code or any other inaccuracies. does not provide any warranty.

In no event shall be liable for any special, direct, indirect, consequential, or incidental damages or any other damages, whether in an action of contract, negligence, or other tort, arising the use of the service or its content. reserves the right to make additions, deletions or modifications to the content of the service, at any time and without prior notice.

The service and its contents are provided "as is" and "as available" without any warranties or representations of any kind, express or implied. is a distributor and not a publisher of content provided by third parties; as such, exercises no editorial control over such content and makes no warranties or representations as to the accuracy, reliability or timeliness of any information, content, service or merchandise provided through the service or accessible through it. Without limiting the foregoing, specifically disclaims all warranties and representations in any content transmitted on or in connection with the Service or on any sites that may appear as links on the Service, or in the products provided in as part of, or otherwise in connection with, the Service, including, without limitation, any warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No oral advice or written information given by or any of its affiliates, employees, officers, directors, agents or others shall create any warranty. Pricing and availability information is subject to change without notice. Without limiting the foregoing, does not warrant that the Service will be uninterrupted, uninterrupted, timely, or error-free.

Contact us

Do not hesitate to contact us if you have any questions.

  • By email: